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Beer with Yoga: Hotels Can Grow Wellness Revenues by Appealing More to Men

Going Long for Hotel Longevity Part IV
Larry Mogelonsky and Adam Mogelonsky
Larry Mogelonsky and Adam Mogelonsky

The longevity revolution holds a lot of promise, but with labor challenges, supply chain nuisances and a looming recession that may handicap the current travel recovery, hotel brands need practical solutions for the here and now.

Traditional wellness and spa services like massages, facials and mani-pedis continue to be a profound growth vertical for hotels. Still, the totality of wellness goes far beyond the four walls of spa treatment rooms, incorporating food and beverage, in-room amenities, public space elements and curated activities, meaning both more work for you to meet this demand as well as huge profits when done right.

The pandemic has only accelerated this trend as people have been compelled to explore the broad concept of mindfulness, reorient their workout routines, cook healthy homemade meals or learn about the benefits of good sleep habits. For the decade ahead, these at-home adjustments will seep into guest expectations, with many travelers looking for transformative wellness programs first as a value-add but eventually as mandatory in their hotel selections.

There are many budget decisions to be made to take advantage of this burgeoning trend, but for now we ask what you are doing to activate the other half of the population that is likely to be underserved by your current wellness amenities. Before embarking on an elaborate upgrade to your spa or implementing a new plant-based food menu, there are many tweaks you can make to increase wellness revenues from men.

Men as the New Wellness Profit Center

To give you a sense of the potential here, let’s outline some stats:

  • According to ISPA data (2019), men are more likely than women to choose body services (30% compared to 24% of women), fitness or sports services (29% compared to 10% of women) and hydrotherapy (20% compared to 11% of women).
  • A British market survey found that men in their 30s lead the spending on male grooming products, ahead of men in their 40s, who part with an average of $115 a month.
  • Recent 2022 reports have shown that 49% of spa-goers in the U.S. are men, with these figures up from the 29% of men using spas in 2005.
  • A study from the American Med Spa Association in 2018 projected men are going to grow from 10% of the wellness marketplace to 30% in the next decade due to the rising spending power of male millennials.
  • According to the Wellness, Spas, Health and Travel 2030 survey, solo men have made it to top three in terms of key target segments for wellness in the Middle East and in Asia.

Part of the opportunity to cater to men with wellness offerings will come from a convergence with longevity and preventative science — treatments, foods, supplements, exercises and activities proven to counteract advanced-stage diseases such as cancer, diabetes, blood-flow disorders, arthritis, dementia and visual signs of aging.

Hotel brands are primed to get in on this longevity revolution as we have the resources to develop synergistic programs that bring together multiple beneficial programs under one roof. To learn more about how hotels can get this off the ground, we collaborated with Laszlo Puczko, founder of HTWWLife, an international intelligence and advisory group focused on wellness travel.

“Gone are the days of ‘pampering’ and similar verbiage that seldom appeals to the more masculine orientations,” Puczko said. “To start, reframe your existing spa nomenclature to focus on the health and well-being benefits in terms of destressing, bodily rejuvenation, vitality, mental clarity, muscle recovery or improved sleep. This also extends to your visual messaging and advertisements by ensuring that all genders and a greater diversity of demographics are represented, not just women aged 25 to 45. Note that men prefer to choose offers that have clear outcomes and results. In this sense the term ‘spa’ may represent only some space in the hotel and not what it can functionally do for men.”

As an extension of this, think couples and mixed groups. With evidence overwhelmingly supporting the notion of communal experiences enhancing personal well-being, leisure guests will be looking for those amenities with social aspects included. Conversely, the solo corporate traveler and remote worker are yet two more untapped segments for wellness where specific services aimed toward a quick recharge or midday mindset reset can generate incremental demand.

Protecting Then Growing Your Brand

Beyond this core repositioning, expansion and evolution will inevitably involve building out a plan, recruiting more specialized labor and devoting budget for a serious renovation. While these upgrades can heighten demand, facilitate more cross-selling and boost rates, understand that they are foremost a defensive measure. Due to both the lucrative size of this space as well as shifting guest expectations in the wellness direction, your competitors will also be forced to chase this cash cow.

Categories in which you can enhance wellness offerings to differentiate your hotel include:

  1. Treatments. The spa will persist as the cornerstone of any holistic wellness program, but that doesn’t mean you shouldn’t explore new treatments, cutting-edge equipment, trending ingredients and gift shop sales opportunities. Local partnerships are expected, but now global supply chains can let you source niche longevity-promoting products previously unavailable.
  2. Therapies. You can go the route of advanced stem cell injections or related clinical therapies like platelet rich plasma treatments, but these have both a substantial setup cost and serious labor restrictions. More attainable might be those programs addressing the modern conveniences of consistent temperature controls and junk light from computer monitors. Consider ice baths, infrared saunas, hyperbaric chambers, red, yellow or blue light immersions or sound-dampened meditation pods, all of which are gaining popularity.
  3. Nutrition. The awareness for feeding high-octane fuel into our engines has peaked, meaning that food and beverage is a mandatory element of this conversation. People want to eat cleaner, know where their foods are sourced and are going plant-based both for health and to protect the environment. Beyond servicing the vegans, vegetarians and flexitarians, you can value-add existing menus by offering supplements, freshly blended juices or spice-integrated shots designed to boost the immune system.
  4. Sleep. Think circadian-attenuated smart lighting, vitamin-infused showers, napercise classes or even something as simple as ensuring that calming herbal teas are available to promote the restorative effects of a good night's sleep.
  5. Activities. Group or private classes for yoga, meditation, mindfulness and physiotherapies are swelling in demand. But also think about the experiential side, where travelers are increasingly valuing the calm of a serene beach setup or guided nature hikes to let them get those forest-bathing benefits.

Wellness has a litany of possible revenue verticals for your brand to capitalize upon, but the key to growing revenues from men is to state these amenities in terms of their health benefits.

Looking at the current slate being introduced to attract men to the wellness world, there are indeed some great innovations. You may find it unexpected that men actually opt in for such experiences, but a slight twist or tweak — such as beer and stretching, eco spas or kilted yoga led by a couple of Scotsmen — may be just the ticket for big revenues in the near term.

Larry and Adam Mogelonsky are partners of Hotel Mogel Consulting Limited, a Toronto-based consulting practice.

The opinions expressed in this column do not necessarily reflect the opinions of Hotel News Now or CoStar Group and its affiliated companies. Bloggers published on this site are given the freedom to express views that may be controversial, but our goal is to provoke thought and constructive discussion within our reader community. Please feel free to contact an editor with any questions or concern.

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