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Kohl’s Digital Sales Jump 24%, But CEO Says Stores Are Its ‘Lifeblood’

Discount Retailer Uses 900 of 1,100 Locations as E-Commerce Distribution Centers During Pandemic
Kohl's said net sales tumbled 43% in the first quarter, but acceptance of its drive-up services helped grow digital sales by 24%. (Kohl's)
Kohl's said net sales tumbled 43% in the first quarter, but acceptance of its drive-up services helped grow digital sales by 24%. (Kohl's)
By Jennifer Waters
CoStar News
May 19, 2020 | 10:31 P.M.

Kohl’s first-quarter net sales sank 43% while its digital sales climbed 24%, reflecting a broader picture of the mix of results for retailers forced to temporarily shut down brick-and-mortar stores during the coronavirus pandemic and rely on e-commerce sales.

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