The coronavirus pandemic came as a surprise to the world and the global hotel industry, and while it has caused many challenges, hotel general managers are managing through it.
In HNN’s Q&A with a GM series, you’ll hear from GMs around the globe on how the pandemic put their properties through unique challenges and how those hotels have made it through temporary closures, reopenings, new business opportunities and more.
Q&A with a GM: Denmark hotel opening delayed by crisis
Housing homeless saved one hotel’s bottom line, for now
How Florida’s first Canopy overcame opening delays
Denver GM on closing, reopening a 128-year-old hotel
How new Anaheim hotel made its August opening date
Paris hotel leans into more luxury as others cut back
GMs forecast operations, guest behavior after pandemic
St. Louis GM pushes through pandemic with new projects
Guest, staff safety top priorities for San Francisco GM
Conrad Dublin Focuses on Light at End of Ireland's Covid-19 Woes
Community Relationships Big Part of Hotel Revival's Resilience
General Manager Balances Guests' Needs at Neighboring Hotels
General Managers Share Strategies, Philosophies for Pushing Through Pandemic
San Antonio Dual General Manager Focuses on Property Synergies During Pandemic
Mandarin Oriental, New York Reopens After Being Closed For More Than a Year
Restaurants, Outdoor Spaces Enliven Atlanta's Kimpton Sylvan
General Manager Dreams Large As Pan Pacific Debuts in London
Dream Hollywood General Manager Extends Hospitality to Community
US Hotel General Managers See More Demand, Business From Smaller Groups
Springhill Suites Chicago Chinatown Integrates With Historic Community
Leisure Demand Boom Came Early for Key West Resort
Dual-Branded Hilton Hotel To Debut Boutique and Select-Service Experiences
The Maven Hotel's Vibrant Neighborhood Sees Revival in Tourism