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Technology Pulse: Robotics To Combat Labor Shortage

Airbnb Launches Translation Tech; US Focuses on Ransomware; and More
A UV cleaning robot cleans the floor near the ticketing windows at Pittsburgh International Airport on May 7, 2020 in Pittsburgh, Pennsylvania. Pittsburgh International Airport has put UVC fixtures on its floor-cleaning robots, making it the first airport in the US to test the use of the ultraviolet rays to scrub the coronavirus from surfaces. If effective, the UV-cleaning robots could be a model for other airports as they plan to reopen and try to persuade people to travel again. (Getty Images)
A UV cleaning robot cleans the floor near the ticketing windows at Pittsburgh International Airport on May 7, 2020 in Pittsburgh, Pennsylvania. Pittsburgh International Airport has put UVC fixtures on its floor-cleaning robots, making it the first airport in the US to test the use of the ultraviolet rays to scrub the coronavirus from surfaces. If effective, the UV-cleaning robots could be a model for other airports as they plan to reopen and try to persuade people to travel again. (Getty Images)
Hotel News Now
November 15, 2021 | 1:40 P.M.

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Labor Shortage Spurs Growth in Robotics

While the idea of a fully automated hotel is likely far away from becoming a reality, The Wall Street Journal reports North American companies are ordering record numbers of robots in response to ongoing labor shortages.

At the same time, a Travel Pulse report citing a GlobalData study notes increased investments in robotics could drastically cut down human-to-human contact within the travel industry.

"With so many travelers concerned for their safety while traveling [GlobalData found that 74% of consumers are still majorly concerned], robotics can help ease travelers’ fears while also reducing the overall costs of labor for companies," the news outlet notes. "It could be said, at least within the travel industry, that the age of robotics was born out of the global pandemic."

Airbnb Announces Translation Tool for International Travelers

With the reopening of U.S. borders expected to spark a return of international travel, Airbnb is launching a new translation tool soon meant to make it easier for those travelers to use their alternative accommodations platform, Reuters reports.

"What you're going to see is as the world moves into a post COVID-19 world, people are going to travel a lot more than they did before, certainly a lot more than they do now," CEO Brian Chesky told the news agency.

The New Tech Expected To Affect Travel

National Geographic recently took a look at five tech innovations expected to have significant impacts on the travel journey, which include technologies focused on: virtual reality and augmented reality, crowd control, ultraviolet cleaning, QR codes and contact tracing.

“Consumers will come to expect technologies that make them more confident about travel,” Steve Shur, the president of the Travel Technology Association, told the news outlet. “Some of these changes are here to stay.”

How Data Tracking is Changing Real Estate

The New York Times reports data is playing an increasingly important role in real estate helping "retailers and entertainment venues be more efficient by counting crowds, tracking foot traffic and following local shopping habits."

The newspaper notes many companies are launching technologies to replicate the experience of tracking consumer data in online shopping at physical stores.

"The added layers of technology in stores and entertainment venues — crowd-tracking cameras, information gleaned from smartphones, tallies of neighborhood foot traffic and sophisticated demographic data — aim to replicate the data measurement and analysis of the online experience," the Times reports.

Curbing Ransomware Top of Agenda for US Officials

As U.S. officials travel to the Middle East this week, one of their top goals will be building "partnerships on ransomware and cybersecurity as hackers wreak havoc among some of America's more vital industries."

With U.S. Deputy Treasury Secretary Wally Adeyemo in the region, he is expected to focus conversations on how technology can "counter ransomware and other cyber-related threats."

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