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US Hires, Promotions: Arbor Lodging Management Names New VP of Operations

New Hotel General Managers Hired in Atlanta, Chicago
Sue McLain, Kyle Jackson, Jessie Burns
Sue McLain, Kyle Jackson, Jessie Burns
Hotel News Now
September 9, 2021 | 12:41 P.M.

Read the latest roundup of U.S.-based new hires and promotions in the hotel industry.

Executives

Angie Gheen

Vice president of operations
Arbor Lodging Management
Aug. 18, 2021
New hire
Experience: Gheen began her professional career in 2011 as a member of Remington Hotels, starting at the Jacksonville Residence Inn. She was then promoted as the general manager at the Phoenix Residence Inn and then vice president general manager at the Newark Courtyard/ Residence Inn hotel in California.

General Managers

Lukus Grace

Lukus Grace

General manager
Thompson Buckhead
Atlanta, Georgia
Aug. 20, 2021
New hire
Experience: Most recently, Grace was hotel manager of Hotel Bel-Air in Los Angeles, overseeing all room and food and beverage operations.

Kyle Jackson

Kyle Jackson

General manager
The Study at University of Chicago
Chicago, Illinois
Aug. 17, 2021
New hire
Experience: Jackson's previous position was as director of operations for Sofitel Chicago Magnificent Mile.

Bassim Ouachani

Bassim Ouachani

General manager
Motto by Hilton New York City Chelsea
New York, New York
Aug. 17, 2021
New hire
Experience: Prior to joining the Motto team, Ouachani served as general manager for Arlo Soho, a 325-room property in New York City.

Mike Tighe

General manager
The Westin Hilton Head Island Resort & Spa
Hilton Head Island, South Carolina
Aug. 10, 2021
New hire
Experience: Most recently, Tighe served as general manager of The Westin Cape Coral Resort at Marina Village in Florida.

JoAnn Lenhardt

General manager
Lake Austin Spa Resort
Austin, Texas
Aug. 9, 2021
New hire
Experience: Most recently, Lenhardt served as director of operations at the Fairmont Mission Inn & Spa with Accor.

Bill Liedholm

General manager
Sandestin Golf and Beach Resort
Miramar Beach, Florida
Aug. 3, 2021
New hire
Experience: Most recently, Liedholm was the general manager of the Omni Bedford Springs Resort & Spa.

Sales and Marketing

Jennifer Dawood

Jennifer Dawood

Director of sales and marketing
Thompson Buckhead
Atlanta, Georgia
Aug. 20, 2021
New hire
Experience: Most recently, Dawood was the director of marketing for W Hotels of Atlanta, which includes Downtown, Midtown and Buckhead properties.

Dave Rhein

Dave Rhein

Director of digital marketing and creative
Terranea Resort
Rancho Palos Verdes, California
Aug. 18, 2021
Promotion
Experience: Rhein joined Terranea in 2012 and oversees the digital marketing efforts, website, branding campaigns and collateral enhancements.

Hilary Feutz

Hilary Feutz

Director of communications strategy
Terranea Resort
Rancho Palos Verdes, California
Aug. 18, 2021
Promotion
Experience: Feutz joined Terranea in 2016 and has led overall communications efforts, including social media, digital influencers, reputation management, content strategy and public relations.

Jessie Burns

Jessie Burns

Senior director of brand and public relations strategy
Terranea Resort
Rancho Palos Verdes, California
Aug. 18, 2021
Promotion
Experience: Burns has led the communications strategy for a number of global brands including Hard Rock Hotel & Casino, Wolfgang Puck Fine Dining Group, Caesars Entertainment, Morgans Hotel Group, Golden Entertainment and more.

Kressa Olguin

Kressa Olguin

Area director of marketing
Hyatt Regency Lake Tahoe Resort, Spa and Casino and Resort at Squaw Creek
Incline Village, Nevada
Aug. 18, 2021
Promotion
Experience: Olguin was promoted from marketing manager at Hyatt Regency Lake Tahoe. She began her Hyatt career working in front-office management and sales positions at Hyatt Regency Maui Resort and Spa, Hyatt Regency San Francisco Airport, and Hyatt Regency Monterey.

Ryan Cortese

Ryan Cortese

Director of sales and marketing
Motto by Hilton New York City Chelsea
New York, New York
Aug. 17, 2021
New hire
Experience: Most recently, Cortese served as complex director of sales with multiple NYC hotel properties.

Jamie Tudico

Market director of sales, Asheville
McKibbon Hospitality
Aug. 16, 2021
New hire
Experience: Most recently, she served as vice president of sales and marketing for Milan Hotel Group.

Armand Thelen

Armand Thelen

Director of sales and marketing
Hotel Revival, a JdV by Hyatt Hotels Corp.
Baltimore, Maryland
Aug. 5, 2021
New hire
Experience: Thelen joins Hotel Revival having spent the past five years serving in sales and marketing leadership roles in Washington, D.C., for such global hotel brands as Hilton, Marriott and Kimpton Hotels & Restaurants.

Raquel Toro

Raquel Toro

Senior sales manager
Ambassador Chicago, a JdV by Hyatt Hotel
Chicago, Illinois
Aug. 4, 2021
New hire
Experience: Prior to joining Ambassador Chicago, Toro worked for Kimpton Hotels & Restaurants for more than 20 years.

Sue McLain

Sue McLain

Senior sales manager
The Ritz-Carlton Bacara, Santa Barbara
Santa Barbara, California
July 23, 2021
New hire
Experience: McLain began her career as a sales manager at Four Seasons Resort The Biltmore, Santa Barbara and worked her way up to senior sales manager.

Food and Beverage

Kelan Akers

Kelan Akers

Assistant beverage director
AC Hotel by Marriott Greenville Downtown
Greenville, South Carolina
Aug. 17, 2021
Promotion
Experience: Prior to becoming assistant beverage director, Akers was master mixologist for the newly opened The Press Room, a modern speakeasy-style cocktail bar located within the hotel.

Alexander Roig

Director of food and beverage
The Hay-Adams
Washington, D.C.
Aug. 16, 2021
New hire
Experience: Roig comes to The Hay-Adams from Trump International Hotel in Washington, D.C., which he joined in 2017.

Steve Peterson

Executive chef
Omni Boston Hotel at the Seaport
Boston, Massachusetts
Aug. 3, 2021
New hire
Experience: Peterson has led food and beverage teams with Starwood Hotels and Resorts, OTG, Faena Group, Caesars Entertainment and more.

Miscellaneous

Ashton Udell

Ashton Udell

Director of revenue strategy
Terranea Resort
Rancho Palos Verdes, California
Aug. 18, 2021
Promotion
Experience: Udell joined Terranea in 2009 and has held a variety of positions within the front office, front desk, guest services, and call center operations. In 2015, she joined the revenue-management team.

Mark Driscoll

Regional managing director, District of Columbia and Delaware
EOS Hospitality
July 29, 2021
Promotion
Experience: Mark has been with EOS Hospitality since November 2017. He began his career as managing director of the historic Hamilton Hotel DC. In February 2019, Driscoll became area managing director.

Kim Saleik

Director of venue sales
The Schuyler at Hamilton Hotel DC
Washington, D.C.
July 29, 2021
New hire
Experience: Saleik has planned events, conferences, meetings, recognition programs including iconic projects such as Apollo 50: Go for the Moon, and the opening of the National Museum of African American Arts and Culture, among others.

Robert Muehlich

Director of operations
Chatham Bars Inn
Chatham, Massachusetts
July 26, 2021
New hire
Experience: Muehlich has built strong teams throughout his tenure at Rosewood and St. Regis properties as well as J.W. Marriott.

To be included in the next roundup, email HNN’s Dan Kubacki.