Too Much Talk of Resiliency, Adversity Puts Hotel Leaders in Wrong Mindset
Thought Processes of Hotel Companies Revealed in End-of-Year Meetings
The end of a year, or the beginning of a new one, is often used by companies to hit a reset button — to identify, fine-tune and then execute new strategies that help them move the ...
Rethinking HR, Leadership and Crisis Management
The pandemic and its related challenges have forced human resources executives in the hotel industry to re-examine and retool strategies.
Throughout the summer months, AETHOS has been inviting human resources executives to participate in one-on-one conversations as well as online roundtable discussions. The purpose h...
Hotel Leadership Shows Relative Stability in Crisis
Tracking CEO turnover in the hotel industry, an AETHOS study suggests changes at the top might not be imminent, but pressure’s building up.
The COVID-19 pandemic has been affecting businesses across geographic fault lines and industry segments.
COVID Uncertainty Doesn’t Discourage European Hoteliers
Hotel operator sentiment remains fragile, but silver linings are in sight.
As the United Kingdom prepared to reopen its hospitality industry, AETHOS sought to get a clearer picture of the sentiment amongst branded as well as independent hotel operators. T...
Mental Wellness and Today’s New Workplace Norms
We are entering a new normal amid the COVID-19 pandemic, and it’s important for employers to promote mental wellness in the workplace.
Mental wellness is a broad topic that involves our emotional, psychological and social functioning. In what reflects the fast-paced and high-pressure environments that we nowadays ...
Sustainability: A Multi-layered Human Interest Story
With all of the talk about sustainability in the hotel industry, not enough is said about the people involved behind the scenes and what it takes to get them on board.
At present, business podcasts, industry articles and news bulletins are all about “sustainability.” That the topic has established itself as a regular headline feature across diffe...
Leaders, Let’s Encourage Our Employees to Speak Up
Knowing that employees can sometimes hesitate to voice their opinion loud enough, those in leadership roles at hotel companies should proactively—and regularly—seek their employees’ thoughts and views.
We are living in politically interesting times. What happens across the globe in the various Houses of Parliament and the Houses of Representatives has obvious and direct consequen...
Time to Change the Mindset on Hospitality and Tech
To leverage technology to its greatest potential in the hospitality sector will require thought leaders who are open to seeing it from a different point of view.
Ask any hospitality executive about technology and their thoughts are likely to jump to distribution, sales and marketing, automation and organizational effectiveness. Our sector h...
The Threat of NIMBYism to the Hotel Industry
If NIMBYism (Not in My Backyard) were to spread into the hotel industry, we could see a resistance to change.
In a meeting with the CEO of a student housing owner-operator just before the holidays, our conversation steered from ‘anticipated challenges for 2018’ to local politics and frustr...