Hotel asset management in 2025: Building a bright future and securing long-term success
Let the experts guide your hotel to efficiency and profitability
Why would a hotel owner need an asset manager?
Top 10 hotel trends of 2025
It's never too early to prepare for what everyone will be talking about next year
Much of what the hospitality industry will be talking about is already happening.
Key trends to watch in 2025
What hoteliers need to know to succeed next year
It’s usually simple and never easy to know how to approach each year.
Marketing in 2025 Will Become More Advanced
Walking a Property With Purpose Can Open Our Eyes
After the challenging years of 2020 and 2021, we saw a promising resurgence in 2022 with the advent of "Revenge Travel." This trend, coupled with the addition of corporate and grou...
Mid-Year Lodging Industry Update Reflects Weakening Economy
Maybe AI Will Finally Be the Stimulant We Need for Amped-Up Business Travel
According to my favorite economist Bernie Baumohl, who spoke recently at a private hotel industry event, "inflation has decreased toward the target of 2%, but stress cracks are app...
Summer Season Is Here: Three Ways to Optimize Hotel Income
Capture Demand, Keep Employee Excitement High and Watch Those Costs
What hotelier doesn't feel a surge of motivation and hope when they see their net income improving?
Hotel Finance 2024: A Primer for Developers, Lenders, Operators and Owners
Interest Rates Are Just Part of the Equation
For those of us seeking loans for hotels, this is not the easiest of times.
How Hotels Can Stay Ahead of the Competition in 2024
Focus Should Include Reputation Management, Group Business, Restaurants, Wellness and AI
Consumer sentiment and the stock market are up, oil prices are mainly stable, employment is pretty strong, and it is an election year. Interest rates have peaked but have not yet d...
Transforming Hotels With Artificial Intelligence
Operators Who Ignore New Tech Will Be at a Severe Competitive Disadvantage
Artificial intelligence is revolutionizing the hospitality industry and improving core aspects of hotel management.
Will 2024 Go Up, Down or Sideways for Hoteliers?
US Presidential Election One Big Factor Outside of Industry's Control
2024 is an election year, but this one is unusual. Both likely presidential hopefuls have such low ratings that more than half the country would like to see them disappear. Most el...
Hotel Wellness in 2024: What Is It and Who Needs It?
A Buzzword Around Industry for a While Has Just Hit Full Stride
The National Institute of Wellness considers wellness to be “an active process through which people become aware of, and make toward a more successful existence.”
Six Traits for Success as a Hospitality Entrepreneur
Planning, Creativity, Collaboration Among Them
Many young potential hoteliers have asked me what it takes to be an entrepreneur in this great and noble industry.
What To Expect and What Can Go Wrong for Hoteliers in 2024
Challenges Abound, But American Mindset Remains 'Travel Is a Birthright'
U.S. hotel occupancy has been flat for the past 90 days, but average daily rate has already surpassed 2019 levels.
A Chapter Book to Hotel Planning
Step-by-Step Guide to Hotel Business Plans
Today, there are two critical elements that must be planned and executed by every hotelier; the business plan and the budget. A short summary up front will save the Type A reader f...
The 'Secret Sauce' for Hotel Food and Beverage
Tips for Hiring, Training and Serving Up Memorable Experiences
The hospitality industry runs on creating memorable guest experiences.
The Power of Empathy and Personalized Service
Empowering Staff To Build Rapport With Guests Will Elevate Hospitality
As the great civil rights activist Maya Angelou once said: "People will forget what you do; they'll forget what you said, but they'll never forget how you made them feel."
The Good and the Not So Good for Hospitality Halfway Through 2023
Hotel Demand Will Continue To Accelerate
At the beginning of this decade, the lodging industry experienced a significant recession triggered by the lockdown measures implemented in March 2020.
Time for Hoteliers To Reevaluate Competitive Advantage
Strategies for Maximizing Hotel Marketing, Technology and Finance
The classic model of competitive advantage is Michael Porter’s “Five Forces.” According to Porter, “the existence of products outside of the realm of the common product boundaries ...
It’s Time To Induct the Next Class of Hotel Industry Icons Into the Hall of Honor
Conrad Hilton School in Houston Has Led the Effort in the Past
Most industries have some kind of Hall of Fame or in the case of the hospitality industry, a Hall of Honor.
What Hotel Guests Want: Espresso Martinis, Service Robots and Basic Hospitality
Tips for Boosting Guest Satisfaction Scores
What does it take to make guests happy?