An emphasis on profitability, technology can help evolve the discipline
An emphasis on profitability, technology can help evolve the discipline
Hotel revenue managers and strategists are redefining their roles across the hotel industry and pushing for more sophisticated practices from broader commercial teams, experts say.
Fourth quarter will be 'precarious' due to economy, presidential election
Stonebridge Companies is hoping to close a busy 2024 strong despite an uncertain economy and unpredictible political climate rearing its head in the fourth quarter.
Group bookings are trending in the right direction
NASHVILLE, Tennessee — Growing market share is the name of the game for Remington Hospitality in the remainder of 2024.
Upper-midscale and upscale hotels popular among investors, leisure guests and business travelers
It doesn't take a luxury spa, golf course or Michelin-starred restaurant to make a hotel a top revenue performer.
Artificial intelligence the key to increased efficiency, expanded roles
NASHVILLE, Tennessee — Technology is what helped the hotel revenue management discipline get to where it's at today, and it's technology that will forge the space's path forward, e...
Lifestyle hotel operator also has seen group demand slowdown across US portfolio
NASHVILLE, Tennessee — A lifestyle hotel operator of more than 30 properties in the U.S. has seen the ebbs and flows of leisure demand this summer.
Planners optimistic attendee numbers will grow
NASHVILLE, Tennessee — There are signs that group demand is close to pre-pandemic levels at U.S. hotels, boosting the hospitality industry in the middle of the week.
Technology improvements, inception of online travel agencies shift the landscape
NASHVILLE, Tennessee — The revenue-management discipline has come a long way over the years, with advancements in technology serving as a game-changer in how the space is viewed in...
Individuals, Not Tour Groups, Seek Hotel Experiences
The impact Chinese travelers have on global travel trends boils down to three elements: inbound, outbound and domestic patterns.
Best Practices Support a Qualitative Approach to the Process
NASHVILLE, Tennessee — Forecasting hotel performance often is described as both art and science, but data experts say the real key is prioritizing qualitative analysis and justifyi...
Operational Efficiencies Help Revenue Managers Regain Lost Ground
NASHVILLE, Tennessee — The best group travel mix will differ from property to property, but as the segment pushes closer to full recovery, noticing the trends associated with highe...
Even the Most Tactical Revenue Strategists Need Coaching, Execs Say
NASHVILLE, Tennessee — Gone are the days when hotel companies didn't know what to do with their revenue managers. Now, revenue strategy is one of the key drivers of decision-making...
Technology Helps Drive Additional Ancillary Revenues
NASHVILLE, Tennessee — Prioritizing profits over revenues and using technology to drive more opportunities outside of rooms is the next phase of revenue management in hospitality.
Law Would Mirror California Regulation on Hotel Rates
NASHVILLE, Tennessee — Hotel pricing transparency from California is already changing how hoteliers present their rates nationwide, but those who haven't adjusted to the new regula...
AHLA Official Projects National Hotel Fee Disclosure Rules by Year's End
NASHVILLE, Tennessee — Hoteliers across the country face a reset on how they present rates, following a trend that recently started in California.
How California's Hidden Fees Laws Affects Hoteliers
Speakers at the recent 2024 HSMAI Commercial Strategy Conference in Charlotte, North Carolina, continued to push for more collaboration between sales, marketing and revenue-managem...
Leaders Push To Meld Communication, Analytical Skills of New Hires
CHARLOTTE, North Carolina — To obtain the best possible results, hotel revenue management leaders know they have to build out a strong team that is proficient in both calculating n...
Hidden Fee Laws, AI Adoption Among Obstacles Revenue Managers Face
CHARLOTTE, North Carolina — The hotel industry is in a "new normal" environment, not necessarily fully recovered from the pandemic but distanced from most of the chaos that came wi...
Even Direct Booking Channels Deserve Scrutiny, Experts Say
CHARLOTTE, North Carolina — The hotel industry can be overly focused on gross revenues and not look closely enough at the profitability of different channels, experts say.
'Outdated' Return on Ad Spend Metric Clogs Conversations
CHARLOTTE, North Carolina — Digital marketers in the hotel space are ready to dump return on ad spend as a marquee metric.