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86 Technology results

January 28, 2026
AI will be a 'tectonic shift' for hotel company productivity, expert says
The rise of artificial intelligence technology has the potential to affect so much of the hospitality industry, and one hotel tech expert believes the biggest opportunity to use AI is to enhance company productivity.
January 23, 2026
AI-powered travel search, smarter chatbots shape hotel tech trends for 2026
While this year might not be a breakthrough in innovation for the hospitality industry, hoteliers can expect to see continued improvement and adoption of artificial intelligence-powered systems.
January 15, 2026
Sluggish growth, high debt among global economic concerns in 2026
Inflation and interest rates are settling globally, and stocks — especially if they're artificial intelligence related — are doing well, two points that provide hope for 2026.
November 7, 2025
Expedia's bookings and revenue grow in third quarter
Expedia Group raised its full-year outlook as well as its fourth-quarter projections in light of its third-quarter results exceeding expectations.
October 7, 2025
How hoteliers are thinking about AI's transformational shift
Hoteliers increasingly have artificial intelligence on the mind — from how to incorporate the technology into operations today as well as how to prepare for the growing use by guests researching and booking their trips using AI.
August 20, 2025
AI, growth of the middle class drive global travel industry expansion
By 2034, travel is slated to be a $16 trillion industry, and a big reason for that growth is consumer prioritization of travel.
August 11, 2025
Business-facing platform, international growth lift Expedia in challenging second quarter
In sharp contrast to some of the other public travel companies' earnings calls, Expedia Group raised its 2025 guidance after posting growth across performance metrics in the second quarter.
July 22, 2025
JD Power: Smart TVs, engagement through apps boost satisfaction for hotel guests
Increasingly, travelers engaging with technology are enjoying their hotel experiences more, according to a new report.
July 3, 2025
How hotel companies can get more out of online travel agencies
INDIANAPOLIS — While much of the discussion on hotel distribution over the past decade has focused on the importance of funneling guests into direct channels, experts say hoteliers also need to be thinking critically of how their properties appear on online travel agency websites.
June 20, 2025
Consistency across marketing key for hotels in age of AI
INDIANAPOLIS — While many hoteliers are still wondering what they need to do to adapt to a new era of artificial intelligence, two experts speaking at the 2025 HSMAI Commercial Strategy Conference said AI-related success will boil down to consistency and efficiency.
June 16, 2025
How hoteliers hope to grow market share, weather macroeconomic storm
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April 23, 2025
Breaking down the hotel guest online invasion of privacy lawsuit in California
An online privacy lawsuit filed against Accor Management through the Fairmont Hotels & Resorts brand should have hoteliers reviewing their online booking policies, according to a privacy attorney.
April 22, 2025
US travelers, airports brace for Real ID impact
A long-awaited U.S. travel document rule is weeks away from being enforced, and the travel industry must prepare accordingly for resulting challenges.
April 18, 2025
As travelers turn to AI for trip research, hotel digital marketers adapt strategies
While Google remains the top way travelers prepare for their trips, a growing subset of consumers is turning to artificial intelligence to help them research and plan out their stays.
March 25, 2025
Tech experts, hoteliers press for wider adoption of artificial intelligence in hospitality
ATLANTA — With artificial intelligence technology only growing in popularity and proficiency, hoteliers say the industry must come to terms with how best to use it and — more importantly — who should take the lead to implement it within the business.
February 27, 2025
Hospitality Technology Advisory’s Kevin Edwards talks AI and hotels
Speaking on the Hotel News Now podcast, “The Upgrade: EMEA Hospitality News,” Kevin Edwards, CEO of Hospitality Technology Advisory, said the hotel industry is not far behind most other industries in its use of and strategy around artificial intelligence but the high costs of implementation can scare off many in the sector.
February 7, 2025
Expedia reports travel bookings grew double-digits in fourth quarter
Expedia Group reported double-digit gains across several of its metrics for the fourth quarter in its latest earnings report, rounding out an overall successful 2024 for the company.
January 31, 2025
AI everywhere all at once: How further adoption 'will change everything' in hotels
When it comes to technology trends in the hotel and hospitality industry, artificial intelligence is no longer its own tech vertical. Instead, it’s affecting the sector across the board.
January 27, 2025
Chatbots take more prevalent role in hotel booking process
While chatbots and other forms of automated messaging were once more novel in the hotel industry, they are much more commonplace today with expectations they will soon become significantly more sophisticated due to advances in artificial intelligence.
November 19, 2024
As Chinese tourists travel internationally again, their desires have changed
LONDON — Chinese travelers are returning to Western Europe and other destinations, but their preferences look quite different from before the pandemic.