Understanding the Role of Company Culture in Hospitality Mergers and Acquisitions
Firms That Align on Communication Style, Values Are Better-Positioned To Combine
In the lodging industry, mergers and acquisitions have become a go-to strategy for accelerating business growth.
Hoteliers' Impulse To Partner Must Not Be Impulsive
Good Partners Can Help Navigate Challenges With Labor, Tech and More
Several factors are compelling hospitality investors and developers to partner with firms that specialize in property management, as we have seen in recent years.
Strategic Outsourcing Can Play a Key Role in Driving Hotel Revenue
Time For Hoteliers To Become More Tactical with Recovery
Reboot? Recovery? New normal?
Hoteliers Must Reinvest in Experiences To Make Up for Lost Time, Money
Activate Spaces, Partner With Community To Enliven Hotels
Timed to coincide with this year’s meeting at the Americas Lodging Investment Summit in Los Angeles, the American Hotel & Lodging Association issued an interesting report on the st...
Hotel Asset Managers Can Help Steer New Investors to Wise Investments
New Equity Enters the Hospitality Space
Some might call it round two of the pandemic playbook.
Hospitality Truth Serum: How Will We Reengage Guests?
Customer Satisfaction Scores for Hotels Plummeted During Pandemic
We are all beginning to take a deep sigh of relief.
How Will We Replenish Our Hospitality Talent Pool Post-Pandemic?
Employers Must Rethink Traditional Models
What a difference a pandemic makes.
Hotel Industry Advocacy: Keep It Going Strong
Messaging, Coordination and Talent Needed in These Hard Times
The pandemic, with its accompanying deep disruptions to travel, tourism, hospitality and the greater national and global economies, isn’t yet extinguished. Tough times still lie ah...
Re-examining Property-management Dynamics
Management companies are proving their worth to owners in these stressful times.
Almost a universe away, it seems, the biggest news in property management was the Aimbridge-Interstate merger and its implications for our industry. Instead, our property-managemen...
Reclaiming Our Space in the Minds, Hearts of Guests
Keeping our properties clean and safe also will help separate the hotel industry from the shared economy.
While we spend nearly every waking and sleeping hour defeating COVID-19’s crushing impact on our industry, it is not too early to think about what may follow.
Let’s Shake Out the Hotel Industry’s Cobwebs
Attracting and retaining the next generation of leaders to shape the hospitality industry requires a delicate balancing act, for which hoteliers must be flexible.
Hospitality is a consummate people business, in which guests entrust their safety and well-being to our care. There are few service relationships that are more intimate than the on...
Aimbridge-Interstate Merger Throws Down Gauntlet
Consolidation among third-party management companies presents challenges and competition, but also will bring wide-spanning benefits to the industry and space.
It certainly grabbed our attention. Aimbridge Hospitality and Interstate Hotels & Resorts joining forces and creating a mega third-party management entity responsible for more than...
Thinking Like an Owner Isn’t Enough
Third-party managers and asset managers need to view their operations through the perspectives of their hotel owners and then follow through with action to ensure they are accomplishing everything the owners want to achieve.
Some marriage counselors might suggest that two keys to a successful relationship are the way we handle money and open lines of communication. Full disclosure. No skirting around a...
Stay Creative in Core Markets
As the hospitality cycle lengthens, hoteliers need to come up with new ideas and approaches to attract business.
There is no denying that our economy moves in grand and sometimes mysterious ways, as all businesses are subject to macroeconomic factors.
Building a Hotel Executive Team With a Purpose
As hospitality organizations grow and add executive talent, a key challenge is to do so in a way that adds new capabilities, as intended, supports business initiatives and sustains the group’s core beliefs.
For hospitality organizations, the challenge of growth within a complex competitive environment is a familiar one. All moving target analogies apply.
Tech Adoption Remains Delicate Dance for Hotels
Hospitality technology systems are expensive investments, especially when testing and training efforts pile up. If you want to be successful, choose sound partners and thorough beta testing before full implementation.
Are we a technology company or a hospitality organization?
Taking the Time to Take Stock of Ourselves
Self-assessment is the best method to take toward improvement and can be much more meaningful than focusing solely on negative guest reviews.
In a dynamic industry like hospitality, it’s easy to get caught up in managing or responding to everyday challenges.
Future of Hospitality Will Rely on Our People
Tomorrow’s best hospitality groups will employ advanced technologies and solve marketplace challenges in ways that exploit our competitive advantage—our people. Attracting quality individuals to our organizations will also foster the genuine experiences that guests savor.
Today, the hospitality sector enjoys an enviable position in our American economy and way of life.
Should we Rethink Investment Cycles?
A look at factors such as industry growth and interest rates shows how they affect where buyers and sellers sit within real estate cycles.
As hotel owners, investors and operators, we are conditioned through experience to think and respond in terms of “textbook” markets and investment cycles.
Tech Push Continues to Affect Hotel Operations
The advantages afforded by technology can give smaller hotels the same operational advantages and efficiencies typically seen in large, full-service properties.
There’s no denying the dizzying impact technology has on all of modern life, including our hospitality industry.