Luxury by any other name: High-end hotel operators seek to differentiate in a crowded segment
Terms such as alt luxury, progressive luxury, sustainable luxury, barefoot luxury are en vogue
Alt luxury. Progressive luxury, Sustainable luxury. Barefoot luxury. Treehouse luxury?
How East Hotels is reimagining its luxury identity
Hong Kong-based hotel brand avoids standard operating procedures
While a repositioning might not seem like an obvious move for a 14-year-old hotel brand with a track record of success, East Hotels did just that.
José Andrés Group Expands Into More Hotel Restaurants, Eyes Standalone Hotel Brand
Well-Known Chef's Company Aims To Deliver Memorable Restaurant Experiences That Lead to Repeat Visits
“Hotels are there to rejuvenate; restaurants are there to nourish. Put together, that creates a memorable experience for guests.”
SLH Exec Sees Opportunities for Owners, Travelers at Launch of Hilton Partnership
300 Luxury Hotels Joined Hilton's Loyalty Platform This Week
With Small Luxury Hotels of the World's new loyalty partnership now live on Hilton's distribution channels and booking platforms, SLH Chief Operating Officer Richard Hyde believes ...
Hotels Respond to Surge in Incentive Travel
Operators Reinvent Rewards-Based Stays To Adjust to Changing Preferences
A piece of the corporate travel segment incentivizes employees to perform their best and incentivizes hotel companies to deliver on the rewards.
What the Short-Term Rental Rule and Congestion Tolls Mean for NYC Hoteliers
Stakeholders Say the City Is Recovering, Though It's Early to Determine Effect of New Policies
A new wave of laws and social issues is creating a hospitality landscape in New York City that is different from any other major market.
The Core of the Big Apple: The Recovery of Times Square and Its Hotel Ecosystem
Area Benefits From Return of Tourists, Supply Squeeze
When the jewel-encrusted ball drops in Times Square in New York City on New Year’s Eve in a couple of months, it will be in sight of not only a million screaming revelers but of th...
Extended-Stay Brand WaterWalk Aims To Differentiate With ‘Unfurnished Hotel Room’
Granddaughter of Hotel Pioneer Jack DeBoer Leads Brand Expansion
Mimi Oliver is in a position to continue her grandfather’s lifetime mission — innovating hospitality concepts in extended-stay and all-suite hotels. Her grandfather, Jack DeBoer, w...
LionGrove CEO Says Puerto Rico Could Be the Next Miami
Hotel Owner-Operator on Growth Trajectory Following Major Setbacks
Andro Nodarse-Leon fell in love with hotels when he visited one that he was not allowed to stay in.
Pestana Hotel Group Plays Into Soccer Star's Fame, Portuguese Traditions of Service
Hotel Operator Expands While Maintaining Business Model
Pestana Hotel Group, a Portuguese operator, celebrated its 50th anniversary last year and intends to stick with the formula that has brought it to its current position as a global ...
Mandarin Oriental Brings More Leisure Into the Mix
Luxury Brand Also Commits to Private Home Segment
With a historic legacy of operating luxury hotels in prime city locations, Mandarin Oriental is taking a more active approach to the leisure market as demand grows in that segment,...
Leading Hotels of the World Looks Beyond Marketing Partnership
Tech, Procurement Platforms Build Out Membership Collection
While 2022 was a year of rebuilding for many hotel companies and networks, The Leading Hotels of the World sought to make it a year of expansion by offering members new layers of s...
Hotel Buffets Have Returned and Evolved
Pandemic Safety Standards Yield to New Operational, Design Efficiencies
Gluten-free avocado toast. Hands-free pancake makers. Breakfast “in the round” instead of on the buffet line.
The Recipe of a Luxury Hotelier and Celebrity Chef, Appellation Brand Prepares for Debut
Hotels Designed To Be ‘Culinary Forward’
(Corrected on Dec. 13 to amend the spelling of Ed Skapinok's name throughout the article. Corrected on Dec. 14 to correctly identify Christopher Hunsberger and Charlie Palmer in th...
Shifting Audience Drives Marketing Campaign and Brand ID for Hyatt House
New Prototype Coming in 2023
(Updated on Oct. 4 to amend the number of nights required for the VIR program in the 12th paragraph and the name of the Franchise Owner Relations Group in the 19th paragraph.)
Hotels Could Have Food-and-Beverage Staffing Issues For Many Years To Come
Recruitment, Tech Are Key To Overall Success
Even as they struggle to get by day to day, hotels are looking to recruiting efforts to stabilize their operations.
More Than a Chef: Hotels Seek To Combine Kitchen Leader, Food and Beverage Director Role
Staffing Issues, Costs, Consumer Behavior Drive Managers To Adapt and Innovate
Some hotels are looking to combine the job of executive chef and food and beverage director as staffing issues, inflation and changing consumer behavior have taken on a whole new f...
Hilton Doubled Down on Supporting Team Members During Pandemic
HR Head Laura Fuentes Discusses Hilton's Approach To Attracting New Employees
(Corrected on May 24 to update the byline.)
All Demand Segments Show Signs of Life for New York City Hotels
City Sees Rate and Occupancy Improving, Led by Social Events and Leisure
(Corrected on April 14 to fix source attribution in the 52nd and 53rd paragraphs.)
Serviced Apartment Pioneer Oakwood Emphasizes Hospitality Amid Shift in Focus
With a Strong Presence in Asia, Company Targets Growth in North America
Oakwood, long associated with corporate housing, is “reestablishing its brand,” according to CEO Dean Schreiber.